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CommunityHow do I void a cheque on a billed matter?

How do I void a cheque on a billed matter?

  • Gail Rufh (Customer)

    I'm having the same problem. LEAP's suggestion is to reverse the invoice, and then reverse the cheque in question. That does not work for me at all and they do not have any other suggestion. I'm trying to find a work around because I cannot reverse the bill that has that cheque included in the bill.

     

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  • Jessica Smale (Customer)

    Have you figured out how to do this? I am having the same problem.

  • Gail Rufh (Customer)

    I posted the cheque as a receive payment and applied it as a retainer/credit. If you are reissuing a cheque you then use the retainer/credit in General Account. This allowed me to keep the original bill intact and it is less work in the end. Hope this helps.

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How do I void a cheque on a billed matter?