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CommunityHow do I post a vendor refund of a portion of a charge paid by credit card?
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How do I post a vendor refund of a portion of a charge paid by credit card?

Krista M (Customer) asked a question.

4 July 2023 at 2:26 PM
How do I post a vendor refund of a portion of a charge paid by credit card?

I don't want to reverse the original transaction; I need to show the original charge, and then the refund amount. Entering negative expenses doesn't work as then my tax portion is higher than the expense amount (zero is greater than a negative number). I can't apply a payment received as there is no A/R and we are not ready to bill.

  • 2 answers
  • 349 views

  • Alexander Golino (LEAP)

    Hi @Krista M (Customer)​,

     

    Thank you for posting on LEAP Community Discussions.

     

    I believe this query may be best handled by our Helpdesk team. I've gone ahead and lodged a case (reference # 01412677) regarding this query and will have the Helpdesk team contact you to follow up directly.

     

    Let us know if you require further assistance.

     

    Best regards,

     

    Alex

     

    Expand Post

    • Krista M (Customer)

      Thanks, but when my question wasn't answered I did email support and got an answer already. You can close that case.
      Have a good night!

      Get Outlook for Android<      https://aka.ms/AAb9ysg>
      Expand Post

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How do I post a vendor refund of a portion of a charge paid by credit card?