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CommunityHow do I reflect the fees charged by the credit card company when receiving a general payment on a matter.

How do I reflect the fees charged by the credit card company when receiving a general payment on a matter.

Erini Sanguinetti (Customer) asked a question.

How do I reflect the fees charged by the credit card company when receiving a general payment on a matter.

In PC Law I would enter the amount of the payment received from the credit card company but apply the full amount of the account to the receivable. I would have the option to choose G/L allocations from the receive payment window to post the credit card fee to the appropriate G/L account. The account did not show as underpaid.

How do I accomplish this in Leap?


  • Stefan Zec (LEAP)

    Hi @Erini Sanguinetti (Customer)​ 

     

    Thank you for posting on LEAP Community Discussions.

     

    This may require further investigation by our Helpdesk team to identify the correct process. I've gone ahead and logged a case (reference #01323245) regarding this issue and will have the Helpdesk team contact you to follow up directly.

     

    Let us know if you require further assistance.

     

    Best regards,

    Stefan

    Expand Post

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How do I reflect the fees charged by the credit card company when receiving a general payment on a matter.