Microsoft 365 Account Toggled on but Linked Status Missing the Green Tick

02/12/2025
Knowledge

How To

If a user's Microsoft 365 account is toggled on, but the Linked Status is missing the green tick:

Toggle the switch (from green to white) next to the relevant user account under the Microsoft Accounts column.
Select the same user again and type in their correct email address.
Save. You should see the green tick now.

Last Modified Date

2/12/2025 5:25 am

Title

Microsoft 365 Account Toggled on but Linked Status Missing the Green Tick

URL Name

Microsoft-365-Account-Toggled-on-but-Linked-Status-Missing-the-Green-Tick-CA

Resolution