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Knowledge BaseIndividual Payments Not Appearing on the Bank Deposit Slip
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Individual Payments Not Appearing on the Bank Deposit Slip

  • 13/08/2025
  • Knowledge

How To
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Learn how to troubleshoot why your individual payments are not appearing on the Bank deposit slip and explore the multiple methods to potentially resolve the issue.

There are a number of reasons why an individual payment is excluded from a bank deposit slip:

  • The payment method may be incorrect. Only cash and check payment methods appear on the bank deposit slip
  • The payment is not marked as Undeposited. The payment must be marked as Undeposited in order to appear on the bank deposit slip
  • The payment has previously appeared on a bank deposit slip

If the Payment Method Is Incorrect

 

  1. On the matter that contains the payment, click LEAP Accounting. 

    LEAP Accounting will open in a new window.

  2. Click either the General Accounting or Trust Funds tab.

  3. Double-click the payment to open it.

  4. Confirm that the payment type is correct.

  5. If the payment type is correct, continue to the next section, otherwise if the payment type is incorrect, go to the next step.

  6. Click User-added image.

  7. Re-enter the payment, making sure that the correct payment method is selected before saving.

  8. Generate a new bank deposit slip.

If the payment Is Not Marked as Undeposited

 

  1. On the matter that contains the payment, click LEAP Accounting. 

    LEAP Accounting will open in a new window.

  2. Click either the General Accounting or Trust Funds tab.

  3. Double-click the payment to open it.

  4. Confirm that Undeposited is selected.

  5. If the payment is marked as Undeposited, continue to the next section, otherwise if the payment is not marked as Undeposited go to the next step.

  6. Click User-added image.

  7. Re-enter the payment, making sure that Undeposited is selected before saving.

  8. Generate a new bank deposit slip.

If the payment Has Previously Appeared on a Bank Deposit Slip

 

  1. Re-enter the payment, ensuring Undeposited is selected before saving.

  2. Double-click the payment to open it.

  3. Click Tools icon and select Open Bank Deposit.

  4. If this options is available, the payment is already on a bank deposit slip. If the option is greyed out (unavailable), then the payment hasn't been banked.

Last Modified Date
13/08/2025 1:03 am
Title
Individual Payments Not Appearing on the Bank Deposit Slip
URL Name
Individual-Payments-Not-Appearing-on-the-Bank-Deposit-Slip-CA

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Individual Payments Not Appearing on the Bank Deposit Slip