LawConnect - Commenting and Replying on Shared Documents

09/06/2025
Knowledge

How To

The Comments feature can be used by your clients to add notes, suggestions, or questions on a document you have shared via LawConnect.

Comments added to a document will not change the actual content, but will be displayed on the right-hand side of the Comments pane.

When your client has finished adding Comments, you will receive an email notification.

A queue of all Comments added can be viewed. You can then reply to each one individually, so it’s easier to follow the whole conversation.

Desktop
Web

Click to edit heading

You may access LawConnect Shared Items window via:

the LEAP Matter List, click LEAP Menu > Home > LawConnect > View Shared Items.
the matter > Details & Correspondence > click the drop-down arrow next to and select View Shared Items.

Add a Comment

From the LawConnect Shared Items window, find and click on a Document item that you wish to add a comment.

The Document Viewer window will open.
Highlight a selection of text.
Click .

The Comments window will pop-up.
Enter your comments in the window.
When you are done, click Post.

Edit a Comment

Click to edit heading

You are only able to edit your own comments.

In the Comments pane, find your comment and click > Edit.
Make the necessary changes.
When you are done, click Post.

Click to edit heading

You may also hover your mouse over a highlighted text in the document where you have added a comment to edit from there as well.

View a Comment

To view the queue of comments added, click on the Comments tab on the right hand side of the Document Viewer to view the list of comments made.

You may also hover your mouse over highlighted texts on the document to view the list of comments made.

Reply to a Comment

In the Comments pane, click Reply on the comment you want to reply to.
In the text box that opens, enter your reply and click Post.

Click to edit heading

You may also hover your mouse over a highlighted text in the document and reply from there.

Delete a Comment

Click to edit heading

You are only able to delete your own comments.

In the Comments pane, find your comment and click > Delete.

An email notification will be sent to all parties that has access to the shared document advising the deletion of the comment.

Deleted comments cannot be viewed or retrieved.

Click to edit heading

You may also hover your mouse over a highlighted text in the document where you have added a comment to delete from there as well.

Comment Notifications

Everyone who has been shared the document except the author will be notified when a comment is added to a document.

You and anyone else who has been shared the document will receive an email notification once you close out of the document.

All activities made during that session will be combined and sent as a single email notification.

Who Can See Comments

The following people can see comments added to a document:

You; and
Anyone who has been shared the file

Untick ‘Allow anyone to view this comment’ when generating a comment to prevent others from viewing and receiving a notification regarding your comment.

Comment Order

Comment order is dictated by location in the document. Replying to a comment does not change its order.

Click to edit heading

You may access LawConnect Shared Items window by clicking > Home > LawConnect > View Shared Items.

The LawConnect Shared Items will open in a new window.

Add a Comment

From the LawConnect Shared Items window, find and click on a Document item that you wish to add a comment.

The Document Viewer window will open.
Highlight a selection of text.
Click .

The Comments window will pop-up.
Enter your comments in the window.
When you are done, click Post.

Edit a Comment

Click to edit heading

You are only able to edit your own comments.

In the Comments pane, find your comment and click > Edit.
Make the necessary changes.
When you are done, click Post.

Click to edit heading

You may also hover your mouse over a highlighted text in the document where you have added a comment to edit from there as well.

View a Comment

To view the queue of comments added, click on the Comments tab on the right hand side of the Document Viewer to view the list of comments made.

You may also hover your mouse over highlighted texts on the document to view the list of comments made.

Reply to a Comment

In the Comments pane, click Reply on the comment you want to reply to.
In the text box that opens, enter your reply and click Post.

Click to edit heading

You may also hover your mouse over a highlighted text in the document and reply from there.

Delete a Comment

Click to edit heading

You are only able to delete your own comments.

In the Comments pane, find your comment and click > Delete.

An email notification will be sent to all parties that has access to the shared document advising the deletion of the comment.

Deleted comments cannot be viewed or retrieved.

Click to edit heading

You may also hover your mouse over a highlighted text in the document where you have added a comment to delete from there as well.

Comment Notifications

Everyone who has been shared the document except the author will be notified when a comment is added to a document.

You and anyone else who has been shared the document will receive an email notification once you close out of the document.

All activities made during that session will be combined and sent as a single email notification.

Who Can See Comments

The following people can see comments added to a document:

You; and
Anyone who has been shared the file

Untick ‘Allow anyone to view this comment’ when generating a comment to prevent others from viewing and receiving a notification regarding your comment.

Comment Order

Comment order is dictated by location in the document. Replying to a comment does not change its order.

Last Modified Date

9/06/2025 12:36 am

Title

LawConnect - Commenting and Replying on Shared Documents

URL Name

Commenting-and-Replying-on-Shared-Documents-CA

Resolution