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CommunityThis is an outlook question. I keep getting episodic crash and restart of outlook with a Leap message. If i add someone to a message, or forward it, etc seems to be one of the factors.

This is an outlook question. I keep getting episodic crash and restart of outlook with a Leap message. If i add someone to a message, or forward it, etc seems to be one of the factors.

  • Seng Kao (LEAP Dev)

    Hi @Barbara Legate (Customer)​,

     

    Thank you for posting on LEAP Community Discussions.

     

    We apologise for any inconvenience caused, the issues you mentioned can be caused by various factors which make troubleshooting difficult within a forum format. So we can best provide assistance please contact our Support team via LiveChat who will be able to provide steps to troubleshoot and resolve the issues mentioned.

     

    Let us know if you require further assistance.

     

    Best regards,

     

    Seng

    Expand Post
    Selected as Best
  • Seng Kao (LEAP Dev)

    Hi @Barbara Legate (Customer)​,

     

    Thank you for posting on LEAP Community Discussions.

     

    We apologise for any inconvenience caused, the issues you mentioned can be caused by various factors which make troubleshooting difficult within a forum format. So we can best provide assistance please contact our Support team via LiveChat who will be able to provide steps to troubleshoot and resolve the issues mentioned.

     

    Let us know if you require further assistance.

     

    Best regards,

     

    Seng

    Expand Post
    Selected as Best

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This is an outlook question. I keep getting episodic crash and restart of outlook with a Leap message. If i add someone to a message, or forward it, etc seems to be one of the factors.